We’re available to assist by email during our business hours: 

Monday–Thursday from 8 a.m. to 5 p.m. CT 
Friday from 8 a.m. to 12 p.m. CT. 

Please reach out via email, and our team will get back to you as soon as possible during these times.

BREDA

Find everything you need to know about placing an order and receiving it. Topics include order processing times, shipping options and costs, estimated delivery windows etc

Orders and Delivery

Learn about BREDA's return and exchange policies. This section explains how to initiate a return or exchange, the requirements for items being returned (condition, time‐frame, packaging), the process for refunds, and any other costs.

Returns and Exchanges

Get details on BREDA's warranty coverage, what qualifies under warranty, how to report a defect, and how warranty repairs are handled. Also covers how to submit a repair request, what kind of repairs cost extra, and how to repair your watch.

Warranty and Repairs

Everything you should know to care for your watch. This includes how water resistance works, how to maintain the movement, tips for keeping the band and case in good condition, sizing/adjustment tips, battery info, etc.

About your Timepiece

Current deals, sales, promo codes, and limited‐time offers from BREDA. This section explains how to access discounts, any rules or exclusions (e.g. certain styles not included), and how to apply promo codes.

Promotions

Everything you need to know to get your gifts before Christmas 2025!